Password are managed by the admin for each organization in charge of managing users on the platform.


Visit to reset your password. This will cause a reset email to be sent to your Vision username/email. Please review your spam folder for the password reset email sent from

If this doesn't help you can also contact your system admin in order to reset your password in both the mobile and browser applications.

Note: When entering your username, use the backspace key to delete any hidden spaces at the end of the username field.

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