Groups are the primary way that you can manage what information users will be able to find quickly and who they reach out to when they need to make a telepresence call.

  1. Dividing users so that they can only see the users in their group to start a telepresence call with.
  2. Dividing users for reporting purposes
  3. Dividing users for content searching in knowledge base

Additional Information

  • Groups are defined by you and are completely customizable to the needs of your organization.
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