Any content within knowledge base can be shared with a copy/paste link or a direct message from the application.

  1. Select the content you want to share
  2. Select the orange share button
  3. Choose a share link or a direct message
  4. Select 'Share' to send the message or copy and paste the link where you want to share the content.

Additional Information

  • Sharing within knowledge base works the same as sharing from activity stream, service tickets, the mobile application or the workflow.
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