Any content within knowledge base can be shared with a copy/paste link or a direct message from the application.
- Select the content you want to share
- Select the orange share button
- Choose a share link or a direct message
- Select 'Share' to send the message or copy and paste the link where you want to share the content.
- Sharing within knowledge base works the same as sharing from activity stream, service tickets, the mobile application or the workflow.