Shared links do not expire and can continued to be accessed forever after they are created.

There is one exception to the rule - Shared links for content in knowledge base do expire 90 days after they are created, but can be recreated by searching for and re-sharing content.

Additional Information

  • The expiration on knowledge base links is added because generally knowledge base content is shared internally within the organization and by adding a timed expiration we decrease the amount of generated links that need to be remembered by the system.
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